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K&C Systems - FAQ

Frequently Asked Questions

Find answers to common questions about our game servers and website hosting.

What types of game servers do you offer?

We offer a wide range of game servers including popular titles like Minecraft, Rust, Ark: Survival Evolved, DayZ, Arma 3, and many more. We support both Linux and Windows-based game servers.

How quickly will my game server be set up?

Most game servers are set up within 24 hours upon successful payment. You'll receive an email with your server panel login details shortly after your purchase.

Where is my welcome email?

Your welcome email is either on its way or your order is still being processed. Please allow up to 24 hours for delivery. If you still can't find it, kindly check your spam or junk email folder. If it's still missing after 24 hours, please contact our support team.

How do I manage my Windows server?

We have a panel within the Windows server that allows you to control your server. To access it, you will see it directly on the Windows server desktop. More detailed instructions are provided in your welcome email. If you are confused or stuck, please do not hesitate to contact our support team.

Can I install custom mods or plugins on my game server?

Yes, our game panel provides easy tools for installing and managing mods, plugins, and custom maps for your server. For advanced configurations, SSH/SFTP access can be arranged by contacting our support team. However, if you are unsure, we can set up your mods for you, and we can also guide you on how to do it yourself.

Where are your servers located?

Our high-performance servers are based in Cardiff, Wales, offering excellent speeds and low latency for users in the UK and Europe.

What kind of website hosting do you provide?

We specialize in WordPress website hosting, optimized for performance and security. We provide you with direct access to your WordPress admin panel.

How do I access my WordPress website admin panel?

Your WordPress admin login URL (e.g., `https://yourdomain.com/wp-admin/`), username, and password will be sent to you in your welcome email after your hosting is set up.

What if I need help with my server or website?

Our dedicated support team is here to assist you. You can reach us via Discord (preferred for faster response) or Email. We also have a My Server page with access instructions.

Questions still not answered? If so, don't hesitate to contact us on Discord or Email, and we will answer your questions!

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